Support

What Jerry Does (Important)

Jerry handles everything related to posting for your business.

Creating posts
Scheduling posts
Publishing posts
Editing drafts
Responding to comments

What Earl Does (And Does Not Do)

Earl is a different assistant with a different role.

Earl does not:

Create posts
Schedule posts
Publish posts

Earl only:

Evaluates your online presence

If you want to create, edit, or schedule posts, always talk to Jerry.

How ExtraHandz Works

ExtraHandz works entirely through WhatsApp.

No apps to download
No dashboards to log into
No special commands to learn

You simply text Jerry like you would text a friend.

The simple rule: If you can text it, you can use it.

Creating Posts

To create a post, just tell Jerry what you want.

Basic Post Requests

Create a post about our weekend sale
Post something about our new service
Make a post about today’s job
Create a post promoting our business
Give me a new post
I need a post

Posts Using Your Own Images

Just attach the image or video when you send the message.

Use this image for a post
Create a post with this photo
Post these pictures
Use this video for a post
Make a post using my photo

Posts With AI-Generated Images

Create a post with an image about our plumbing services
Make a post with a picture showing our work
Create a post with an AI image about lawn care
Generate an image for a post about our services

Holiday and Themed Posts

Create a Christmas post
Make a Thanksgiving post
Create a Fourth of July post
Make a Halloween-themed post
Create a back-to-school post
Make a summer-themed post
Create a Valentine’s Day post

Event and Weather Posts

Create a post about the cold weather coming
Post something about the heat wave
Make a post about storm cleanup
Create a post about our holiday hours
Post about road closures in our area

Promotional Posts

Create a post about our 20 percent off sale
Make a post about our free estimates
Post about our new customer discount
Create a post about our referral program

Engagement Posts

Create a post asking customers to share their experience
Make a post with a tip related to our industry
Post a fun fact about our business
Create a post thanking our customers
Make a post introducing our team

Posts in Other Languages

Create a post in Spanish about our weekend hours
Make a post in French about our services
Post in Vietnamese about our sale

When Jerry Sends You a Draft

After you request a post, Jerry sends you a preview with the image(s)/video and caption.

Approval/Choosing Where to Post

Tap 'Click Me For Options' at the bottom of the post approval
Choose Where to Post (FB, IG, or both)

Canceling a Post

Tap 'Click Me For Options' at the bottom of the post approval
Choose Cancel

What Jerry Does Automatically

Likes all comments
Responds to questions about hours, services, and pricing
Thanks customers for positive comments
Handles complaints by apologizing and directing customers to your phone
Ignores emoji-only comments

You don’t need to do anything for this. Jerry handles it automatically.

Tips for Best Results

Be specific when asking for a post
Include images when possible
Set a consistent posting schedule
Review drafts before approving
Ask for changes if something doesn’t feel right

Need Help?

If you’re ever unsure what to say, just ask Jerry:

How do I create a post
How do I schedule posts
What can you help me with
Give me examples
What commands can I use

Jerry will guide you through it.

Remember

Jerry handles all posting, scheduling, and comments
Earl does not post
Everything works through WhatsApp
No special commands required
Text naturally like you would text a friend
You can always ask Jerry to change anything before approving